[{"DocId":139,"Id":30216,"Score":0.000349364447,"Fields":{"id":"30216","heading":"Instructions for using the yellow label service with NCFE assessments","content":"This page contains information on how to send completed assessment papers for marking using the yellow label service (eligible assessments only). \r\nWhat is the yellow label service and what can it be used for?\r\nThe yellow label service is a traceable external assessment dispatch service provided by Parcelforce Worldwide, which allows you to arrange high-security collections to return papers to NCFE at no cost to you. This is the same service you may already be familiar with if you offer GCSE or A Level qualifications.\r\nNCFE offers the yellow label service for our T Level Technical Qualification Core Exam papers A and B, and paper-based Functional Skills assessment papers (English and maths only).\r\nFor now, all other assessment papers must be returned through a secure courier arranged by your centre, using the white returns label included in your assessment packs. \r\n \r\nHow to arrange a collection\r\nIf you have timetabled exams on three or more days during any week in the summer exam series (May to June), your centre will automatically have daily scheduled collections.\r\nFor scheduled collections, Parcelforce Worldwide will contact you before the start of the exam series to arrange a mutually convenient two-to-three-hour time window to collect your exam scripts. This will be tailored to your centre’s closing time and Parcelforce Worldwide’s schedules. \r\nIf you do not have a scheduled collection, you will need to arrange an ad-hoc collection. To do this, contact Parcelforce Worldwide exams helpdesk, using the Parcelforce Worldwide website or by calling 0344 561 7998.  \r\nCollections can be arranged up to 14 days before your first exam and need to be booked at least 24 hours in advance. You’ll be given a booking reference number for each ad hoc collection, which you should note on the dispatch log for your reference. \r\n \r\nPreparing for the yellow label collection \r\nAlong with the grey envelopes used to return your completed papers, you will also now receive a yellow label within your assessment packs. This pre-addressed label should be used to return your completed papers for marking, to ensure that they are returned to the correct address.\r\nPrepare for your collection by:\r\n\r\nPacking all assessment materials (including all completed and unused papers, additional pages and the completed invigilators’ register) into the grey envelopes received with the papers\r\n\r\n\r\nChecking that envelopes are securely sealed\r\nEnsuring packages are ready to collect\r\nStoring packages securely until the courier arrives\r\n\r\n\r\nCompleting the dispatch log before the ParcelForce Worldwide driver arrives. \r\n\r\n \r\nRequesting replacement labels \r\nIf you need a replacement yellow label, contact [email protected] to apply for a replacement.\r\nLabels are valid for two weeks from the date they’re produced. You shouldn’t request these more than two weeks before the examination date.  \r\nReplacement labels are dispatched within three working days. If the exam is less than a week away, we may email the labels to you instead, to print yourself. \r\n \r\nWhite label returns\r\nWhere an assessment is not eligible for yellow label, we’ll send you a white label within the assessment pack. Use this to arrange return, using a secure, traceable courier or postage service, such as Royal Mail Special Delivery. Completed assessment papers must not be returned with only a stamped envelope.  \r\n \r\nFAQs and further information \r\nPlease access our FAQs for further information on what action to take in different scenarios.\r\nWe hope that this change to the way we work will benefit you and we’re here to help if you have any queries on the process. If you can’t find the answer you’re looking for in our FAQs, you can also contact our Customer Support team on [email protected] or through live chat.\r\nYou can find the JCQ Privacy Statement here. \r\n ","searchableData":"This page contains information on how to send completed assessment papers for marking using the yellow label service (eligible assessments only). \r\nWhat is the yellow label service and what can it be used for?\r\nThe yellow label service is a traceable external assessment dispatch service provided by Parcelforce Worldwide, which allows you to arrange high-security collections to return papers to NCFE at no cost to you. This is the same service you may already be familiar with if you offer GCSE or A Level qualifications.\r\nNCFE offers the yellow label service for our T Level Technical Qualification Core Exam papers A and B, and paper-based Functional Skills assessment papers (English and maths only).\r\nFor now, all other assessment papers must be returned through a secure courier arranged by your centre, using the white returns label included in your assessment packs. \r\n \r\nHow to arrange a collection\r\nIf you have timetabled exams on three or more days during any week in the summer exam series (May to June), your centre will automatically have daily scheduled collections.\r\nFor scheduled collections, Parcelforce Worldwide will contact you before the start of the exam series to arrange a mutually convenient two-to-three-hour time window to collect your exam scripts. This will be tailored to your centre’s closing time and Parcelforce Worldwide’s schedules. \r\nIf you do not have a scheduled collection, you will need to arrange an ad-hoc collection. To do this, contact Parcelforce Worldwide exams helpdesk, using the Parcelforce Worldwide website or by calling 0344 561 7998.  \r\nCollections can be arranged up to 14 days before your first exam and need to be booked at least 24 hours in advance. You’ll be given a booking reference number for each ad hoc collection, which you should note on the dispatch log for your reference. \r\n \r\nPreparing for the yellow label collection \r\nAlong with the grey envelopes used to return your completed papers, you will also now receive a yellow label within your assessment packs. This pre-addressed label should be used to return your completed papers for marking, to ensure that they are returned to the correct address.\r\nPrepare for your collection by:\r\n\r\nPacking all assessment materials (including all completed and unused papers, additional pages and the completed invigilators’ register) into the grey envelopes received with the papers\r\n\r\n\r\nChecking that envelopes are securely sealed\r\nEnsuring packages are ready to collect\r\nStoring packages securely until the courier arrives\r\n\r\n\r\nCompleting the dispatch log before the ParcelForce Worldwide driver arrives. \r\n\r\n \r\nRequesting replacement labels \r\nIf you need a replacement yellow label, contact [email protected] to apply for a replacement.\r\nLabels are valid for two weeks from the date they’re produced. You shouldn’t request these more than two weeks before the examination date.  \r\nReplacement labels are dispatched within three working days. If the exam is less than a week away, we may email the labels to you instead, to print yourself. \r\n \r\nWhite label returns\r\nWhere an assessment is not eligible for yellow label, we’ll send you a white label within the assessment pack. Use this to arrange return, using a secure, traceable courier or postage service, such as Royal Mail Special Delivery. Completed assessment papers must not be returned with only a stamped envelope.  \r\n \r\nFAQs and further information \r\nPlease access our FAQs for further information on what action to take in different scenarios.\r\nWe hope that this change to the way we work will benefit you and we’re here to help if you have any queries on the process. If you can’t find the answer you’re looking for in our FAQs, you can also contact our Customer Support team on [email protected] or through live chat.\r\nYou can find the JCQ Privacy Statement here. \r\n ","umbracoSearchHide":"0","url":"/delivery-and-learner-support/instructions-for-using-the-yellow-label-service-with-ncfe-assessments/","__NodeId":"30216","__IndexType":"directory"}},{"DocId":2987,"Id":1155,"Score":0.000203795935,"Fields":{"id":"1155","heading":"Cookies","content":"\r\nA cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.\r\n\r\nCookies can be categorised into two different types:\r\n\r\nSession cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser (at which point they are deleted).\r\nPersistent or stored cookies that remain on the cookie file of your computer for a defined period of time.\r\n\r\nThe cookies we use\r\nThe cookies we use on our website are either 'Essential' or 'Performance' Cookies:\r\nEssential cookies enable you to move around the website and access its feature, such as accessing secure areas of a website or displaying personalised content.\r\nPerformance cookies allow us to count the number of visitors to our website and to see how visitors move around the website when they are using it. All counting and tracking is anonymous and movements and activity are not traced back to an individual user. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.\r\nWe also use Google Analytics to collect information about your online activity on the website, such as the web pages you visit, the links you click, and the searches you conduct on the website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. For more information about the information gathered using Google Analytics please visit their Privacy Policy page.\r\nFor further details of the cookies we use on our websites, please see the tables below.\r\nCookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.\r\nCookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.\r\nHow Google determines demographic information\r\nWhen someone visits a website that has partnered with the Google Display Network, Google stores a number in their browsers (using a \"cookie\") to remember their visits. This number uniquely identifies a web browser on a specific computer, not a specific person. Browsers may be associated with a demographic category, such as gender or age range, based on the sites that were visited.\r\nIn addition, some sites might provide us with demographic information that people share on certain websites, such as social networking sites. We may also use demographics derived from Google profiles.\r\nExample\r\nSarah's favourite hobby is gardening. Many of the gardening sites and blogs on the Display Network that she visits have a majority of female readers, according to survey data. Based on this, Sarah's browser could be added to the \"female\" demographic category.\r\nAs a result, Google may show Sarah ads from advertisers who have chosen to show their ads to women.\r\nCustomers can edit their inferred (that is, suggested) demographic categories for websites by visiting Ads Settings.\r\nUsing the Ads Settings, visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads.\r\nClickTale\r\nNCFE uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information (PII) that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve our website, make it more user-friendly and monitor that it is performing correctly. You can choose to disable the Service on ClickTale's website.\r\nSiteimprove\r\nNCFE uses Siteimprove web services. Siteimprove may collect statistics about site usage such as when a visitor last visited the site, track the sequence of pages a visitor looks at during a visit to the site and determine if the user has accepted or declined cookies. This information is then used to improve the user experience on the website and can be used to reduce user journeys, and enable visitors to find relevant information quicker. The Siteimprove Analytics cookies contain a randomly generated ID used to recognise the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics.\r\nCookies used on this site:\r\n\r\n\r\n\r\nCookie\r\nPurpose\r\nData held\r\nType of cookie\r\nNotes\r\nCategorisation\r\n\r\n\r\n_vis_opt_s\r\nVisual website optimizer\r\nUser identification\r\nPersistent\r\nUsed for tracking various metrics in combination with other GA cookies\r\nPerformance\r\n\r\n\r\nawin\r\nAffiliate Window\r\nTracks user source\r\nPersistent\r\nUsed for tracking various metrics in combination with other GA cookies\r\nPerformance\r\n\r\n\r\n_utma\r\nGoogle Analytics\r\nUnique site visitor id\r\nPersistent\r\nNCFE uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets an anonymous analytics cookie that we use to evaluate your use of the website, help us improve how our website works and understand what content interests our users. These cookies don't collect any information that could identify you – all the information collected is anonymous.\r\nPerformance\r\n\r\n\r\n_utmb\r\nGoogle Analytics\r\nSession tracking id\r\nPersistent\r\nPerformance\r\n\r\n\r\n_utmc\r\nGoogle Analytics\r\nSession tracking id\r\nSession\r\nPerformance\r\n\r\n\r\n_utmz\r\nGoogle Analytics\r\nReferral information\r\nPersistent\r\nPerformance\r\n\r\n\r\nuid\r\nAllows bookmarking and sharing of links on social media\r\nReferral information\r\nSession\r\nNCFE uses cookies provided by a third party:addthis.com, to provide analytics to help us better understand our visitors. For example, to tell us how many people are sharing content.All tracking is completely anonymous and movements and activity are not traced back to an individual user.\r\nPerformance\r\n\r\n\r\nuvc\r\n\r\n\r\nuit\r\n\r\n\r\npsc\r\n\r\n\r\n_sifrFetch\r\nChecking browser support for Flash\r\nUser identification\r\nSession\r\nUsed for tracking various metrics in combination with other Google Analytics\r\nPerformance\r\n\r\n\r\nx-ncfe-accepted cookies\r\nRecords whether cookies are accepted or rejected.\r\nAccepted/Rejected flag\r\nPersistent\r\nRequired to ensure the question about cookies is suppressed once the user accepts cookies for the site.\r\nEssential\r\n\r\n\r\nWRID\r\nClickTale\r\nUnique site visitor id\r\nPersistent, First Party Cookie\r\nThis cookie is used to anonymously identify a visitor of the Website for the purpose of enabling the ClickTale software to track such visitor’s actions across the client’s website.\r\nPerformance\r\n\r\n\r\nWRIgnore\r\nClickTale\r\nYes/no flag\r\nPersistent, First Party Cookie\r\nThis cookie is created if the domain is not selected or if the account has run out of recording credits. It provides information that the specific visitor should not be recorded or tracked by the software.\r\nPerformance\r\n\r\n\r\nWRBlock\r\nClickTale\r\nYes/no flag\r\nPersistent, Third Party Cookie\r\nIf a visitor to client’s website does not wish to be tracked by the software he may opt-out on  Clicktale's website. Clicking this link shall place a cookie on the visitor’s machine for the purpose of blocking any recording by the ClickTale software of this visitor’s session.\r\nPerformance\r\n\r\n\r\n_CT_Data\r\nClickTale\r\nVisit count\r\nPersistent, Third Party Cookie\r\nThis cookie is used to count the number of pageviews or visits of the anonymous visitor for the purpose of enabling the ClickTale software to track the number of pageviews or visits a visitor made on the client’s website.\r\nPerformance\r\n\r\n\r\nnmstat\r\nSiteimprove\r\nSession tracking\r\nPersistent\r\nThis cookie is used to help record the visitor’s use of the website.It is used to collect statistics about site usage such as when the visitor last visited the site.This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognise the browser when a visitor reads a page.The cookie contains no personal information and is used only for web analytics.\r\nPerformance\r\n\r\n\r\nsiteimproveses\r\nSiteimprove\r\nSession tracking\r\nSession\r\nThis cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site.This information can be used to reduce user journeys, and enable visitors to find relevant information quicker.\r\nPerformance\r\n\r\n\r\nszcookiechoice\r\nSiteimprove\r\nSession tracking\r\nSession\r\nThis cookie is used to determine if the user has accepted or declined cookies. This is only set if you use the Siteimprove Cookie Info Banner solution\r\nPerformance\r\n\r\n\r\n\r\nHow can you control the cookies we use?\r\nYou can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can usually activate these settings by clicking on the 'Help' menu in your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.\r\nTo find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the All About Cookies website. To opt out of being tracked by Google Analytics across all websites visit the Google Analytics site.\r\nUnless you have adjusted your browser setting so that it will refuse cookies, you will receive cookies as soon you visit our website. The cookies that will be issued will be applied in accordance with the terms of this cookies policy.","searchableData":"\r\nA cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.\r\n\r\nCookies can be categorised into two different types:\r\n\r\nSession cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser (at which point they are deleted).\r\nPersistent or stored cookies that remain on the cookie file of your computer for a defined period of time.\r\n\r\nThe cookies we use\r\nThe cookies we use on our website are either 'Essential' or 'Performance' Cookies:\r\nEssential cookies enable you to move around the website and access its feature, such as accessing secure areas of a website or displaying personalised content.\r\nPerformance cookies allow us to count the number of visitors to our website and to see how visitors move around the website when they are using it. All counting and tracking is anonymous and movements and activity are not traced back to an individual user. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.\r\nWe also use Google Analytics to collect information about your online activity on the website, such as the web pages you visit, the links you click, and the searches you conduct on the website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. For more information about the information gathered using Google Analytics please visit their Privacy Policy page.\r\nFor further details of the cookies we use on our websites, please see the tables below.\r\nCookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.\r\nCookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.\r\nHow Google determines demographic information\r\nWhen someone visits a website that has partnered with the Google Display Network, Google stores a number in their browsers (using a \"cookie\") to remember their visits. This number uniquely identifies a web browser on a specific computer, not a specific person. Browsers may be associated with a demographic category, such as gender or age range, based on the sites that were visited.\r\nIn addition, some sites might provide us with demographic information that people share on certain websites, such as social networking sites. We may also use demographics derived from Google profiles.\r\nExample\r\nSarah's favourite hobby is gardening. Many of the gardening sites and blogs on the Display Network that she visits have a majority of female readers, according to survey data. Based on this, Sarah's browser could be added to the \"female\" demographic category.\r\nAs a result, Google may show Sarah ads from advertisers who have chosen to show their ads to women.\r\nCustomers can edit their inferred (that is, suggested) demographic categories for websites by visiting Ads Settings.\r\nUsing the Ads Settings, visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads.\r\nClickTale\r\nNCFE uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information (PII) that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve our website, make it more user-friendly and monitor that it is performing correctly. You can choose to disable the Service on ClickTale's website.\r\nSiteimprove\r\nNCFE uses Siteimprove web services. Siteimprove may collect statistics about site usage such as when a visitor last visited the site, track the sequence of pages a visitor looks at during a visit to the site and determine if the user has accepted or declined cookies. This information is then used to improve the user experience on the website and can be used to reduce user journeys, and enable visitors to find relevant information quicker. The Siteimprove Analytics cookies contain a randomly generated ID used to recognise the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics.\r\nCookies used on this site:\r\n\r\n\r\n\r\nCookie\r\nPurpose\r\nData held\r\nType of cookie\r\nNotes\r\nCategorisation\r\n\r\n\r\n_vis_opt_s\r\nVisual website optimizer\r\nUser identification\r\nPersistent\r\nUsed for tracking various metrics in combination with other GA cookies\r\nPerformance\r\n\r\n\r\nawin\r\nAffiliate Window\r\nTracks user source\r\nPersistent\r\nUsed for tracking various metrics in combination with other GA cookies\r\nPerformance\r\n\r\n\r\n_utma\r\nGoogle Analytics\r\nUnique site visitor id\r\nPersistent\r\nNCFE uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets an anonymous analytics cookie that we use to evaluate your use of the website, help us improve how our website works and understand what content interests our users. These cookies don't collect any information that could identify you – all the information collected is anonymous.\r\nPerformance\r\n\r\n\r\n_utmb\r\nGoogle Analytics\r\nSession tracking id\r\nPersistent\r\nPerformance\r\n\r\n\r\n_utmc\r\nGoogle Analytics\r\nSession tracking id\r\nSession\r\nPerformance\r\n\r\n\r\n_utmz\r\nGoogle Analytics\r\nReferral information\r\nPersistent\r\nPerformance\r\n\r\n\r\nuid\r\nAllows bookmarking and sharing of links on social media\r\nReferral information\r\nSession\r\nNCFE uses cookies provided by a third party:addthis.com, to provide analytics to help us better understand our visitors. For example, to tell us how many people are sharing content.All tracking is completely anonymous and movements and activity are not traced back to an individual user.\r\nPerformance\r\n\r\n\r\nuvc\r\n\r\n\r\nuit\r\n\r\n\r\npsc\r\n\r\n\r\n_sifrFetch\r\nChecking browser support for Flash\r\nUser identification\r\nSession\r\nUsed for tracking various metrics in combination with other Google Analytics\r\nPerformance\r\n\r\n\r\nx-ncfe-accepted cookies\r\nRecords whether cookies are accepted or rejected.\r\nAccepted/Rejected flag\r\nPersistent\r\nRequired to ensure the question about cookies is suppressed once the user accepts cookies for the site.\r\nEssential\r\n\r\n\r\nWRID\r\nClickTale\r\nUnique site visitor id\r\nPersistent, First Party Cookie\r\nThis cookie is used to anonymously identify a visitor of the Website for the purpose of enabling the ClickTale software to track such visitor’s actions across the client’s website.\r\nPerformance\r\n\r\n\r\nWRIgnore\r\nClickTale\r\nYes/no flag\r\nPersistent, First Party Cookie\r\nThis cookie is created if the domain is not selected or if the account has run out of recording credits. It provides information that the specific visitor should not be recorded or tracked by the software.\r\nPerformance\r\n\r\n\r\nWRBlock\r\nClickTale\r\nYes/no flag\r\nPersistent, Third Party Cookie\r\nIf a visitor to client’s website does not wish to be tracked by the software he may opt-out on  Clicktale's website. Clicking this link shall place a cookie on the visitor’s machine for the purpose of blocking any recording by the ClickTale software of this visitor’s session.\r\nPerformance\r\n\r\n\r\n_CT_Data\r\nClickTale\r\nVisit count\r\nPersistent, Third Party Cookie\r\nThis cookie is used to count the number of pageviews or visits of the anonymous visitor for the purpose of enabling the ClickTale software to track the number of pageviews or visits a visitor made on the client’s website.\r\nPerformance\r\n\r\n\r\nnmstat\r\nSiteimprove\r\nSession tracking\r\nPersistent\r\nThis cookie is used to help record the visitor’s use of the website.It is used to collect statistics about site usage such as when the visitor last visited the site.This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognise the browser when a visitor reads a page.The cookie contains no personal information and is used only for web analytics.\r\nPerformance\r\n\r\n\r\nsiteimproveses\r\nSiteimprove\r\nSession tracking\r\nSession\r\nThis cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site.This information can be used to reduce user journeys, and enable visitors to find relevant information quicker.\r\nPerformance\r\n\r\n\r\nszcookiechoice\r\nSiteimprove\r\nSession tracking\r\nSession\r\nThis cookie is used to determine if the user has accepted or declined cookies. This is only set if you use the Siteimprove Cookie Info Banner solution\r\nPerformance\r\n\r\n\r\n\r\nHow can you control the cookies we use?\r\nYou can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can usually activate these settings by clicking on the 'Help' menu in your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.\r\nTo find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the All About Cookies website. To opt out of being tracked by Google Analytics across all websites visit the Google Analytics site.\r\nUnless you have adjusted your browser setting so that it will refuse cookies, you will receive cookies as soon you visit our website. The cookies that will be issued will be applied in accordance with the terms of this cookies policy.","umbracoSearchHide":"0","url":"/cookies/","__NodeId":"1155","__IndexType":"directory"}}];