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NCFE Level 2 Certificate in Understanding Workplace Violence and Harassment

Business, Administration and Law
Registration and Certification Fee

Level 2
Minimum entry age

What does this qualification cover?

This qualification will focus on the study of possible causes of violence in the workplace and how to reduce the risk of workplace violence and harassment.

Who is it suitable for?

This qualification is suitable for learners aged 16 and above. It is designed for learners who want to increase their knowledge and understanding of Workplace Violence and Harassment across any sector.

What are the entry requirements?

There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.

How is this qualification structured?

To be awarded this qualification, learners are required to successfully complete four mandatory units.

How is it assessed?

This is a knowledge-based qualification which is internally assessed and externally quality assured.

What related qualifications can you progress to?

Learners who achieve this qualification could progress to:

NCFE Level 3 Certificate in the Principles of Customer Service (601/7073/6)

NCFE Level 3 Diploma in Customer Service (601/3974/2)

NCFE Level 3 Diploma in Skills for Business: Customer Service (603/2491/0).

It may also be useful to learners studying qualifications in the following sectors: ? Retail ? Health, Public Services and Care ? Business, Administration and Law.

Funding for our qualifications

Find out more about funding for this and other qualifications on our funding page.

Qualification Specification
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This document contains everything you need to know about this qualification and should be used by everyone involved in its planning, delivery and assessment.

In the know
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This document outlines the key information of this qualification for the centre, learner and employer.

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This document can help learners to keep track of their work.

Mandatory units

  1. Contributing to a Positive and Safe Working Environment (A/617/3982)
  2. Violence in the Workplace (F/617/3983)
  3. Understanding Aggression, Bullying and Harassment in the Workplace (R/617/3986)
  4. Understand Equality, Diversity and Inclusion in the Workplace (J/617/3984)

Learning Curve Group Resources

Price (Inc VAT): Refer to External Link

Learning Curve Group
Partner Resource

Internal assessments will go ahead in 2021/22, therefore moving away from results being based on Teacher Assessed Grades (TAGs) used in 2020 to 2021, where this has been permitted. Students need to prepare a portfolio of evidence. We encourage centres to review our guidance on the types of evidence, and evidence capture, that we permit including e.g. the use of video, photos and other digital means of demonstrating knowledge and skills.

For further information please see the 2021/22 adaptation addendum document below.

2021-22 AT 60339287 V1.0
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