Delivery and Learner Support

In this area, you'll find all you need to deliver our qualifications and support your learners.

We have over 1,000 learning resources, which can be found on the specific qualification page. Use the search bar at the bottom of this page, to search for a qualification, if you want a specific qualification learner resource.

NCFE’s approach to awarding for 2020-21

Take a look at our key takeaways from the Ofqual consultation as well as our full approach to alternative arrangements this year. This includes our updated blueprint for adaptations as well as information on Teacher Assessed Grades.

How to prepare for quality assurance reviews

Here you’ll find everything you need to know about External Quality Assurance Reviews including important guides and documents

Remote Invigilation

Here you'll find more about how you and your learners can use remote invigilation.

Functional Skills

Here you’ll find information and support for the reformed Functional Skills qualifications.

Essential Digital Skills

A central point for all the support and information you need for the delivery of Essential Digital Skills.

External Assessment Timetable

Here you'll find:

  • External Assessment Timetable
  • External Assessment Planning Document


Find in this area:

- Access to Scripts
- Appeals
- Conflict of Interest declaration
- Customised Qualification Writing Workshop
- Enquiries and Appeals about Results and Assessment Decisions
- External Assessment Late Entry Request Form
- Invalid Certificate Form
- Malpractice and Maladministration
- Notification of Access Arrangements and Reasonable Adjustments form
- Online Assessment
- Replacement Certificates for Centres
- Request for Assessment Variation
- Request for Special Considerations

Additional EQA Reviews, Support Visits, Training and Events

Request more support visits, training and book events here.

Exam Administration and Support

Our guides for exam administration and support.

Online Assessment

Online Assessment is a fantastic online software system that allows NCFE centres to deliver external assessments securely online.

Learning Technologies and Resources

We're committed to providing you with easy access to a range of useful resources to help you with the delivery of our qualifications. 

Direct Claim Status (DCS)

Find out how to gain Direct Claims Status (DCS) or transfer your DCS from another awarding organisation.


Our guide to funding.

Sample Certificates

We've provided example certificates that you can promote to your learners in order to show them what they will receive upon passing their NCFE or CACHE qualification. You can reproduce this on your website or in print format.

Collaborative working

We work collaboratively with a wide range of experts to ensure our qualifications and services meet the needs of industry, and help close workforce skills gaps.


We know that you probably have a lot of questions about our service. That's why we've put together this handy FAQ database so you can find your answer as quickly and easily as possible.

Instructions for using the yellow label service with NCFE assessments

This page contains information on how to send completed assessment papers for marking using the yellow label service (eligible assessments only).

Begin your search

Search for our qualifications using the search bar below.