Delivery and Learner Support

In this area, you'll find all you need to deliver our qualifications and support your learners.

We have over 1,000 learning resources, which can be found on the specific qualification page. Use the search bar at the bottom of this page, to search for a qualification, if you want a specific qualification learner resource.

How to prepare for External Quality Assurance reviews for our Quality Assurance (QA) Model

Here you’ll find everything you need to know about External Quality Assurance Reviews including important guides and documents

Reformed Functional Skills

Here you’ll find information and support for the reformed Functional Skills qualifications.

Functional Skills - Legacy

Welcome to our legacy Functional Skills area – here you’ll find all of the support you need to deliver our legacy Functional Skills qualifications and support your learners to success.

Study Programme

Our full Study Programme offer – substantial qualifications across a broad range of subjects, as well as qualifications in Functional Skills and employability – is supported by high quality learning resources.

External Assessment Timetable

External Assessment Timetable


Find in this area:

- Access to Scripts
- Request for Reasonable Adjustments
- Request for Special Considerations
- Enquiries and Appeals about Results and Assessment Decisions
- Request for contextualisation of Functional Skills Assessments
- Replacement Certificates for Centres
- Request for Assessment Variation
- External Assessment Late Entry Request Form
- Request for Proof of Achievement
- Online Assessment
- Invalid Certificate Form

Support Visits, Training and Events

Request more support visits, training and book events here.

Online Assessment

Online Assessment is a fantastic online software system that allows NCFE centres to deliver external assessments securely online.

Learning Technologies and Resources

We're committed to providing you with easy access to a range of useful resources to help you with the delivery of our qualifications. 

Direct Claim Status (DCS)

Find out how to gain Direct Claims Status (DCS) or transfer your DCS from another awarding organisation.


Our guide to funding.

Sample Certificates

We've provided example certificates that you can promote to your learners in order to show them what they will receive upon passing their NCFE or CACHE qualification. You can reproduce this on your website or in print format.

Collaborative working

We work collaboratively with a wide range of experts to ensure our qualifications and services meet the needs of industry, and help close workforce skills gaps.


We know that you probably have a lot of questions about our service. That's why we've put together this handy FAQ database so you can find your answer as quickly and easily as possible.

Begin your search

Search for our qualifications using the search bar below.