Delivery and Learner Support
In this area, you'll find all you need to deliver our qualifications and support your learners.
We have over 1,000 learning resources, which can be found on the specific qualification page. Use the search bar at the bottom of this page, to search for a qualification, if you want a specific qualification learner resource.
How to prepare for External Quality Assurance reviews for our Quality Assurance (QA) Model
Here you’ll find everything you need to know about External Quality Assurance Reviews including important guides and documents
Reformed Functional Skills
Here you’ll find information and support for the reformed Functional Skills qualifications.
Functional Skills - Legacy
Welcome to our legacy Functional Skills area – here you’ll find all of the support you need to deliver our legacy Functional Skills qualifications and support your learners to success.
External Assessment Timetable
External Assessment Timetable
Forms
Find in this area:
- Access to Scripts
- Appeals
- Conflict of Interest declaration
- Customised Qualification Writing Workshop
- Enquiries and Appeals about Results and Assessment Decisions
- External Assessment Late Entry Request Form
- Invalid Certificate Form
- Malpractice and Maladministration
- Notification of Access Arrangements and Reasonable Adjustments form
- Online Assessment
- Replacement Certificates for Centres
- Request for Assessment Variation
- Request for Proof of Achievement
- Request for Special Considerations
Support Visits, Training and Events
Request more support visits, training and book events here.
Online Assessment
Online Assessment is a fantastic online software system that allows NCFE centres to deliver external assessments securely online.
Learning Technologies and Resources
We're committed to providing you with easy access to a range of useful resources to help you with the delivery of our qualifications.
Direct Claim Status (DCS)
Find out how to gain Direct Claims Status (DCS) or transfer your DCS from another awarding organisation.
Funding
Our guide to funding.
Sample Certificates
We've provided example certificates that you can promote to your learners in order to show them what they will receive upon passing their NCFE or CACHE qualification. You can reproduce this on your website or in print format.
Collaborative working
We work collaboratively with a wide range of experts to ensure our qualifications and services meet the needs of industry, and help close workforce skills gaps.
FAQs
We know that you probably have a lot of questions about our service. That's why we've put together this handy FAQ database so you can find your answer as quickly and easily as possible.