Existing Centres

If you are an existing centre then we’ll review your request and let you know the outcome within 2 working days.

New Centres

We will be in touch if we need to clarify any information you have given us, otherwise we will allocate an External Quality Assurer to do an Approval review within 5 working days of your application.

To prepare for the approval review please read through the following documents:

• Approval Criteria
• 10 Easy steps to approval
• Centre Approval Checklist for centres
• User Guide to our Centre Approval Report

These documents can be found on our Policies & Documents webpage.

If you need to get in touch with us in the meantime, please contact the Customer Support Team on 0191 239 8000.

Many thanks,

Customer Support Team