NCFE Level 3 Certificate in Retail Knowledge
Ref:
600/2140/8
Sector:
Retail and Commercial Enterprise
Registration & certification fee:
£60.00
Level:
Level 3
Minimum entry age:
Pre-16
GLH:
106
TQT:
160
Credit value:
16
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This qualification is now withdrawn and we are no longer able to take learner registrations. The support materials for this qualification will not be updated.
Support materials
Qualification specification (PDF | 517 KB)
Purpose statement (PDF | 206 KB)
Retail qualifications assessment principles - Jan 2012 (PDF | 99 KB)
Retail skills units and assessment guidance - Jan 2012 (PDF | 1061 KB)
Learner overview (PDF | 173 KB)
Support Handbook (PDF | 327 KB)
Unit breakdown
Understanding Customer Service in the Retail Sector (K/502/5803)
Understanding the Management of Risks To Health and Safety On the Premises of a Retail Business (F/502/5824)
Understanding the Retail Selling Process (F/502/5807)
Understanding the Development of Personal and Team Effectiveness in a Retail Business (A/502/5787)
Understanding Security and Loss Prevention in a Retail Business (M/502/5818)
Understanding How the Smooth Operation of a Payment Point is Maintained (M/502/5799)
Understanding the Management of Stock in a Retail Business (L/502/5826)
Understanding How the Effectiveness of Store Operations Can Be Improved (H/502/5802)
The Principles of Food Safety Supervision for Retail (J/502/0379)