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Support Materials Qualification Specification
NCFE

NCFE Level 3 Certificate in Retail Knowledge

Ref:
600/2140/8
Sector:
Retail and Commercial Enterprise
Features:
Learning Resources Available

Level
Level 3
Minimum entry age
Pre-16
GLH
106
TQT
160
Credit Value
16
This qualification is suitable for learners aged pre-16 and above.

This qualification is suitable for those interested in developing and progressing a career in retail who may or may not be already employed. It also forms the knowledge based aspect of the Advanced Apprenticeship in Retail.


Qualification Specification

This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment.

Purpose Statement

This document outlines the content of this qualification, who it’s designed for, and the opportunities it could lead to.

Learner Overview

This document contains all the information learners need to know if they’re considering taking an Advanced Learner Loan to complete this qualification.

Retail Qualifications Assessment Principles - Jan 2012

This mandatory document outlines the policies and principles for assessing competence units.

Retail Skills Units and Assessment Guidance - Jan 2012

This mandatory document outlines the policies and principles for assessing competence units.

Qualification Key Information - In the know

This document outlines the key information of this qualification for the centre, learner and employer.

Learner’s Evidence Tracking Log

This document can help learners to keep track of their work.

Mandatory units

  1. Understanding Customer Service in the Retail Sector (K/502/5803)
  2. Understanding the Management of Risks To Health and Safety On the Premises of a Retail Business (F/502/5824)
  3. Understanding the Retail Selling Process (F/502/5807)
  4. Understanding the Development of Personal and Team Effectiveness in a Retail Business (A/502/5787)

Optional units

  1. Understanding Security and Loss Prevention in a Retail Business (M/502/5818)
  2. Understanding How the Smooth Operation of a Payment Point is Maintained (M/502/5799)
  3. Understanding the Management of Stock in a Retail Business (L/502/5826)
  4. Understanding How the Effectiveness of Store Operations Can Be Improved (H/502/5802)
  5. The Principles of Food Safety Supervision for Retail (J/502/0379)

There's a range of available resources you can download or purchase

Learner's Evidence Tracking Log (LETL)

FREE
By:
NCFE
Type:
Online

Qualification Support Pack (QSP)

FREE
By:
NCFE
Type:
Online


Pathway to progression

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