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Support Materials Qualification Specification

NCFE Level 3 Certificate in Principles of Management

Business, Administration and Law
Learning Resources Available

Level 3
Minimum entry age
This qualification is suitable for learners aged 16 and above. Learners will have the underpinning knowledge required to work in management roles across a range of business settings. Learners will have knowledge of management and leadership performance, covering areas such as implementation of information systems and how to develop professional networks. This qualification is suitable for use within a Study Programme.

Qualification Specification

This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment.

Mapping Document

Features and Benefits

This document outlines the features and benefits of this qualification for the centre, learner and employer.

Learner's Evidence Tracking Log (LETL)

Mandatory units

  1. Principles of People Management (J/507/4328)
  2. Principles of Business (L/507/4329)
  3. Principles of Leadership and Management (F/507/4330)

Optional units

  1. Understand How to Improve Business Performance (J/507/4331)
  2. Understand the Development and Implementation of an Information System (L/507/4332)
  3. Understand How to Participate in a Project and Collaborate and Negotiate with Other Departments (R/507/4333)
  4. Understand Equality, Diversity and Inclusion in the Workplace (K/507/4337)
  5. Understand How to Develop and Deliver a Presentation (T/507/4339)
  6. Understand How to Resolve Customers’ Problems and Complaints (D/507/5565)
  7. Understand How to Monitor Customer Service Interactions and Feedback (M/507/5568)
  8. Understand How to Develop Professional Networks (M/507/5571)
  9. Understand How to Manage Business Risk (R/507/5577)
  10. Understand How to Manage Knowledge in an Organisation (M/507/5585)
  11. Understand How to Manage Redundancy and Redeployment (T/507/5586)

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