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Support Materials Qualification Specification Adaptations

NCFE Level 3 Certificate in Principles of Business Administration

Business, Administration and Law
Registration and Certification Fee

Level 3
Minimum entry age
This qualification is suitable for learners aged 16 and above. This qualification provides learners with the essential knowledge of how to carry out administrative tasks such as managing information, planning meetings and delivering presentations. Learners will understand how to create bespoke documents, gain knowledge of communication systems and learn how to contribute to wider departmental or organisational change. This qualification is suitable for use within a Study Programme.

Qualification Specification
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This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment.

Mapping Document
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This document details how the NCFE Level 3 Certificate in Principles of Business Administration (601/7074/8) maps to the knowledge learning outcomes of the NCFE Level 3 Diploma in Business Administration (601/3965/1).

Features and Benefits
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This document outlines the features and benefits of this qualification for the centre, learner and employer.

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Qualification specification (Word)
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This document contains everything you need to know about this qualification in MS Word format and should be used by everyone involved in its planning, delivery and assessment.

Mandatory units

  1. Principles of Business (L/507/4329)
  2. Principles of Business Communication and Information (T/507/5779)
  3. Principles of Administration (M/507/5781)

Optional units

  1. Understand the Development and Implementation of an Information System (L/507/4332)
  2. Understand How to Improve Business Performance (J/507/4331)
  3. Understand How to Develop and Deliver a Presentation (T/507/4339)
  4. Understand How to Build, Manage and Administer Legal Files (T/507/5782)
  5. Understand How to Use Business Data and Bespoke Business Documents (F/507/5784)
  6. Understand Equality, Diversity and Inclusion in the Workplace (K/507/4337)
  7. Understand How to Manage Performance and Conflict in the Workplace (D/507/5646)
  8. Understand How to Deliver Customer Service (Y/507/5788)
  9. Principles of Digital Marketing and Research (R/507/5790)
  10. Principles of Marketing Stakeholder Relationships (Y/507/5791)
  11. Principles of Market Research (D/507/5792)
  12. Principles of Marketing and Evaluation (H/507/5793)
  13. Understand the Customer Service Environment (R/507/5627)
  14. Understand the Legal Context of Business (M/507/5795)
  15. Principles of Social Media Within a Business (T/507/5796)
  16. Principles of Leadership and Management (F/507/4330)

Endorsed by


Internal assessments will go ahead in 2021/22, therefore moving away from results being based on Teacher Assessed Grades (TAGs) used in 2020 to 2021, where this has been permitted. Students need to prepare a portfolio of evidence. We encourage centres to review our guidance on the types of evidence, and evidence capture, that we permit including e.g. the use of video, photos and other digital means of demonstrating knowledge and skills.

For further information please see the 2021/22 adaptation addendum document below.

2021-22 AT 60170748 V1.0
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Pathway to progression

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