Shortlist for approval
Support Materials Qualification Specification

NCFE Level 2 Diploma in IT User Skills

Information and Communication Technology
Learning Resources Available

Level 2
Minimum entry age
Credit Value
This qualification is suitable for learners aged pre-16 and above.

Qualification Specification
LessMore info Download

This document contains everything you need to know about this qualification and should be used by everyone involved in its planning, delivery and assessment.

Summary of Changes
LessMore info Download

This document summarises the changes in the qualification specification since the previous issue.

Unit content
LessMore info Download

This document contains the learning outcomes and assessment criteria for this qualification and should be used alongside the qualification specification.

Evidence Tracking Sheet
LessMore info Download

This Evidence Tracker can help learners to keep track of their work.

Assessment Strategy
LessMore info Download

This mandatory document outlines the policies and principles for assessing competence units.

Mandatory units

  1. Improving Productivity Using IT (J/502/4156)
  2. Understanding the Potential of IT (M/503/0498)
  3. Developing Personal and Team Effectiveness Using IT (T/503/0499)

Optional units

  1. IT User Fundamentals (J/502/4206)
  2. Optimise IT System Performance (D/502/4244)
  3. Improving Productivity Using IT (T/502/4153)
  4. IT Communication Fundamentals (Y/502/4291)
  5. IT Security for Users (R/502/4256)
  6. Set Up an IT System (Y/502/4209)
  7. IT Software Fundamentals (L/502/4384)
  8. Audio Software (K/502/4389)
  9. Bespoke Software (A/502/4395)
  10. Computerised Accounting Software (F/502/4401)
  11. Data Management Software (F/502/4558)
  12. Database Software (H/502/4553)
  13. Personal Information Management Software (Y/502/4369)
  14. Design Software (M/502/4572)
  15. Specialist Software (L/502/4398)
  16. Using Collaborative Technologies (A/502/4378)
  17. Using Email (J/502/4299)
  18. Using Mobile IT Devices (H/502/4374)
  19. Using the Internet (T/502/4296)
  20. Video Software (K/502/4392)
  21. Imaging Software (J/502/4612)
  22. Drawing and Planning Software (J/502/4609)
  23. Desktop Publishing Software (Y/502/4565)
  24. Multimedia Software (Y/502/4615)
  25. Project Management Software (K/502/4618)
  26. Spreadsheet Software (A/502/4624)
  27. Word Processing Software (L/502/4627)
  28. Website Software (L/502/4630)
  29. Presentation Software (K/502/4621)
  30. Internet Safety for IT Users (H/502/9154)
  31. Using a Computer Keyboard (J/502/9311)
  32. Set Up an IT System (L/502/4210)
  33. IT Security for Users (Y/502/4257)
  34. IT User Fundamentals (L/502/4207)
  35. Optimise IT System Performance (H/502/4245)
  36. IT Software Fundamentals (R/502/4385)
  37. Audio Software (D/502/4390)
  38. Bespoke Software (F/502/4396)
  39. Computerised Accounting Software (J/502/4402)
  40. Data Management Software (J/502/4559)
  41. Database Software (M/502/4555)
  42. IT Communication Fundamentals (D/502/4292)
  43. Personal Information Management Software (L/502/4370)
  44. Specialist Software (R/502/4399)
  45. Using Collaborative Technologies (F/502/4379)
  46. Using Email (M/502/4300)
  47. Using Mobile IT Devices (K/502/4375)
  48. Using the Internet (A/502/4297)
  49. Video Software (M/502/4393)
  50. Desktop Publishing Software (D/502/4566)
  51. Drawing and Planning Software (A/502/4610)
  52. Design Software (T/502/4573)
  53. Multimedia Software (D/502/4616)
  54. Presentation Software (M/502/4622)
  55. Project Management Software (M/502/4619)
  56. Spreadsheet Software (F/502/4625)
  57. Word Processing Software (R/502/4628)
  58. Website Software (R/502/4631)
  59. Imaging Software (L/502/4613)
  60. IT Security for Users (D/502/4258)
  61. Optimise IT System Performance (K/502/4246)
  62. Set Up an IT System (R/502/4211)
  63. Audio Software (H/502/4391)
  64. Bespoke Software (J/502/4397)
  65. Computerised Accounting Software (L/502/4403)
  66. Data Management Software (A/502/4560)
  67. Database Software (T/502/4556)
  68. Specialist Software (A/502/4400)
  69. Using Collaborative Technologies (T/502/4380)
  70. Using Email (T/502/4301)
  71. Using the Internet (F/502/4298)
  72. Desktop Publishing Software (H/502/4567)
  73. Drawing and Planning Software (F/502/4611)
  74. Design Software (A/502/4574)
  75. Multimedia Software (H/502/4617)
  76. Spreadsheet Software (J/502/4626)
  77. Word Processing Software (Y/502/4629)
  78. Website Software (Y/502/4632)
  79. Imaging Software (R/502/4614)
  80. Project Management Software (H/502/4620)
  81. Video Software (T/502/4394)
  82. Presentation Software (T/502/4623)
  83. Improving Productivity Using IT (L/502/4157)

Qualification Support Pack (QSP)

Price (Inc VAT): Free


Pathway to progression

View Large

Search for our qualifications using the search bar below.