NCFE Level 2 Certificate in Retail Knowledge
Ref:
600/2139/1
Sector:
Retail and Commercial Enterprise
Registration & certification fee:
£60.00
Level:
Level 2
Minimum entry age:
Pre-16
GLH:
93
TQT:
140
Credit value:
14
This qualification is suitable for learners aged pre-16 and above. This qualification is suitable for those wishing to work in the retail industry or those working in their first retail role.
Support materials
Qualification specification (PDF | 469 KB)
Qualification specification (Word) (DOCX | 417 KB)
Qualification factsheet (PDF | 106 KB)
Retail qualifications assessment principles - Jan 2012 (PDF | 99 KB)
Retail skills units and assessment guidance - Jan 2012 (PDF | 1061 KB)
Unit breakdown
Understanding Customer Service in the Retail Sector (M/502/5821)
Understanding the Retail Selling Process (A/502/5806)
Understanding How Individuals and Teams Contribute to the Effectiveness of a Retail Business (J/502/5789)
Understanding How a Retail Business Maintains Health and Safety on its Premises (A/502/5823)
Understanding Retail Consumer Law (D/502/5801)
Understanding Security and Loss Prevention in a Retail Business (K/502/5817)
Understanding the Handling of Customer Payments in a Retail Business (H/502/5797)
Understanding the Control, Receipt and Storage of Stock in a Retail Business (F/502/5810)
Understanding Visual Merchandising for Retail Business (A/600/0656)
Understanding How the Effectiveness of Store Operations Can Be Improved (H/502/5802)
Understanding Environmental Sustainability in the Retail Sector (A/602/2317)
Underage Sales Prevention for Retail and Licensed Premises (M/602/2234)
Understanding the Use of In-Store Web-Based Facilities in Promoting Retail Sales (K/505/9384)
Understanding How to Maintain the Confidentiality and Security of Customer Data Held Online (H/505/9383)