Shortlist for approval
Support Materials Qualification Specification Adaptations

NCFE Level 2 Certificate in Principles of Business Administration

Business, Administration and Law
Learning Resources Available
Registration and Certification Fee

Level 2
Minimum entry age
This qualification is suitable for learners aged 16 and above. This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles. This qualification is suitable for use within a Study Programme.

Qualification Specification
LessMore info Download

This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment.

Mapping Document
LessMore info Download

This document details how the NCFE Level 2 Certificate in Principles of Business Administration (601/7071/2) maps to the knowledge learning outcomes of the NCFE Level 2 Diploma in Business Administration (601/3964/X).

Features and Benefits
LessMore info Download

This document outlines the features and benefits of this qualification for the centre, learner and employer.

To view additional support materials you will need your Portal login details. If you don’t have a login for Portal please contact your Portal administrator within your centre. To see more additional materials please Login

Qualification specification (Word)
LessMore info Download

This document contains everything you need to know about this qualification in MS Word format and should be used by everyone involved in its planning, delivery and assessment.

Mandatory units

  1. Principles of Providing Administrative Services (A/507/5881)
  2. Principles of Business Document Production and Information Management (R/507/5885)
  3. Understand Communication in a Business Environment (M/507/5893)
  4. Understand Employer Organisations (A/507/5895)
  5. Understand How to Develop Working Relationships With Colleagues (F/507/5896)

Optional units

  1. Understand How to Carry Out Business Administration Tasks (J/507/5897)
  2. Understand How to Provide Administrative Support for Meetings (L/507/5898)
  3. Understand How to Prepare Text (R/507/5899)
  4. Understand How to Store, Retrieve and Archive Information (A/507/5900)
  5. Understand the Administration of Human Resource Records (J/507/5902)
  6. Understand How to Use and Maintain Supplies and Office Equipment (L/507/5903)
  7. Understand Customer Service (Y/507/5905)
  8. Understand the Use of Research in Business (D/507/5906)
  9. Principles of Customer Relationships (H/507/5907)
  10. Know How to Publish, Integrate and Share Using Social Media (K/507/5908)
  11. Exploring Social Media (M/507/5909)
  12. Understand the Safe Use of Online and Social Media Platforms (H/507/5910)
  13. Principles of Equality and Diversity in the Workplace (K/507/5911)
  14. Principles of Marketing Theory (M/507/5912)
  15. Principles of Digital Marketing (T/507/5913)
  16. Principles of Team Leading (A/507/5914)

Learning Curve Group Resources

Price (Inc VAT): Refer to External Link

Learning Curve Group

Learner's Evidence Tracking Log (LETL)

Price (Inc VAT): Free


Endorsed by


Internal assessments will go ahead in 2021/22, therefore moving away from results being based on Teacher Assessed Grades (TAGs) used in 2020 to 2021, where this has been permitted. Students need to prepare a portfolio of evidence. We encourage centres to review our guidance on the types of evidence, and evidence capture, that we permit including e.g. the use of video, photos and other digital means of demonstrating knowledge and skills.

For further information please see the 2021/22 adaptation addendum document below.

2021-22 AT 60170748 V1.0
LessMore info Download

Pathway to progression

View Large

Search for our qualifications using the search bar below.