Shortlist for approval
Support Materials Qualification Specification Adaptations

NCFE Level 1 Certificate in Business Administration

Business, Administration and Law

Level 1
Minimum entry age
Credit Value
This qualification is suitable for learners aged pre-16 and above. This qualification aims to provide learners with the introductory knowledge and skills they need to operate as a successful business administrator. It will also also allow learners to develop skills in a range of areas relevant to business administration roles.

Qualification Specification
LessMore info Download

This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment.

Purpose Statement
LessMore info Download

This document outlines the content of this qualification, who it’s designed for, and the opportunities it could lead to.

Learner’s Evidence Tracking Log
LessMore info Download

This document can help learners to keep track of their work.

Skills CFA Assessment Strategy
LessMore info Download

This mandatory document outlines the policies and principles for assessing competence units.

e-skills Assessment Strategy
LessMore info Download

This mandatory document outlines the policies and principles for assessing competence units.

Mandatory units

  1. Principles of Business Communication (A/506/1804)
  2. Health and Safety in a Business Environment (D/506/1794)
  3. Principles of Business Administration (F/506/1805)
  4. Principles of Personal Performance and Development (L/506/1791)
  5. Principles of Working in a Business Environment (R/506/1792)
  6. Work with Others in a Business Environment (Y/506/1793)

Optional units

  1. Meet and Welcome Visitors in a Business Environment (A/506/1799)
  2. Manage Time and Workload (H/506/1795)
  3. Use a Telephone and Voicemail System (K/506/1796)
  4. Handle Mail (K/506/1801)
  5. Prepare Text From Notes (M/506/1797)
  6. Use Office Equipment (T/506/1803)
  7. Communication in a Business Environment (H/506/1893)
  8. Employee Rights and Responsibilities (L/506/1905)
  9. Store and Retrieve Information (R/506/1811)
  10. Produce Business Documents (Y/506/1809)
  11. Using Email (J/502/4299)
  12. Word Processing Software (L/502/4627)
  13. Deal with Customer Queries, Requests and Problems (A/506/2113)

Endorsed by


Students will still need to prepare a portfolio of evidence. We encourage centres to review our guidance on the types of evidence, and evidence capture, that we permit including e.g. the use of video, photos and other digital means of demonstrating knowledge and skills.

Students are still required to complete the work placement, but the focus should be on learning outcomes and evidencing competence. This qualification is in scope for alternative arrangements and if required can be awarded via an assessed grade from the centre.

For further information please see the adaptation addendum document below.

AT 60139638 V1.0
LessMore info Download

Pathway to progression

View Large

Search for our qualifications using the search bar below.