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Support Materials Qualification Specification Adaptations
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NCFE Level 1 Certificate in Business Administration

Ref:
601/3963/8
Sector:
Business, Administration and Law
Registration and Certification Fee
£64.00
Level
Level 1
Minimum entry age
Pre-16
GLH
150
TQT
250
Credit Value
25
This qualification is suitable for learners aged pre-16 and above. This qualification aims to provide learners with the introductory knowledge and skills they need to operate as a successful business administrator. It will also also allow learners to develop skills in a range of areas relevant to business administration roles.
Support materials Assessment materials Additional Materials Unit breakdown Endorsed by Adaptations

Qualification Specification
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This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment.

Skills CFA Assessment Strategy
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This mandatory document outlines the policies and principles for assessing competence units.

e-skills Assessment Strategy
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This mandatory document outlines the policies and principles for assessing competence units.

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Qualification specification (Word)
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This document contains everything you need to know about this qualification in MS Word format and should be used by everyone involved in its planning, delivery and assessment.

Mandatory units

  1. Principles of Business Communication (A/506/1804)
  2. Health and Safety in a Business Environment (D/506/1794)
  3. Principles of Business Administration (F/506/1805)
  4. Principles of Personal Performance and Development (L/506/1791)
  5. Principles of Working in a Business Environment (R/506/1792)
  6. Work With Others in a Business Environment (Y/506/1793)

Optional units

  1. Meet and Welcome Visitors in a Business Environment (A/506/1799)
  2. Manage Time and Workload (H/506/1795)
  3. Use a Telephone and Voicemail System (K/506/1796)
  4. Handle Mail (K/506/1801)
  5. Prepare Text From Notes (M/506/1797)
  6. Use Office Equipment (T/506/1803)
  7. Communication in a Business Environment (H/506/1893)
  8. Employee Rights and Responsibilities (L/506/1905)
  9. Store and Retrieve Information (R/506/1811)
  10. Produce Business Documents (Y/506/1809)
  11. Using Email (J/502/4299)
  12. Word Processing Software (L/502/4627)
  13. Deal With Customer Queries, Requests and Problems (A/506/2113)

Endorsed by

  

Internal assessments will go ahead in 2021/22, therefore moving away from results being based on Teacher Assessed Grades (TAGs) used in 2020 to 2021, where this has been permitted. Students need to prepare a portfolio of evidence. We encourage centres to review our guidance on the types of evidence, and evidence capture, that we permit including e.g. the use of video, photos and other digital means of demonstrating knowledge and skills.

Students are still required to complete the work placement, but the focus should be on learning outcomes and evidencing competence.

The adaptation addendum document contains further information of how learning outcome / evidence of competence needs to be met either within the workplace or via alternative assessment methods.

For further information please see the 2021/22 adaptation addendum document below.

2021-22 AT 60139638 V1.0
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