{"text_format":"1","workbook":"xlsx","n_sheets":3,"sheets":["INSTRUCTIONS","1 - Incident Log","Lookup"],"not_rendered":{"charts":0,"images":0,"macros":1,"external_links":0,"defined_names":20,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900"}

{"sheet":"INSTRUCTIONS","index":0,"n_rows":4,"n_cols":4,"rows_kept":4,"cut":false,"hidden":false,"merged":[[1,0,1,2],[2,0,2,2],[3,0,3,2],[0,0,0,2],[0,3,0,7],[1,3,1,7],[2,3,2,7],[3,3,3,7]]}
["Workbook ID: ",null,null,"DSS-008-01"]
["Student First Name: "]
["Student Surname: "]
["Student ID: "]

{"sheet":"1 - Incident Log","index":1,"n_rows":8,"n_cols":6,"rows_kept":8,"cut":false,"hidden":false,"merged":[[0,0,0,4],[2,0,5,0]]}
["To be completed for task 1a",null,null,null,null,"To be completed for task 1b"]
["Job No.","Fault / Issue","Priority","Time to complete","Reasons for priority","Remediation actions carried out"]
[10001,"User suspects Virus on USB Drive","1 - High","5 mins","Suspected Virus provides a real potential threat to the network","Virus removed."]
[null,"Request for AV Software to be installed on laptop/configure to scan 8am Mondays.","1 - High","15 mins","Lack of AV software leaves the computer vulnerable to attack","Antivirus software installed."]
[null,"Installation of Collaboration software requested","2 - Medium","5 mins","Work related task of routine nature","Microsoft Teams installed for customer."]
[null,"Requested guidance on encrypting removable media","4 - Information","20 mins","Information request","Instruction guide on how to use Bitlocker to Go has been written to send to the user."]
[10002,"Perform routine maintenance on a computer to be sold to staff for personal use:\n - automatic updates configured\n - all Application and OS updates are installed\n - check Event Log for errors\n - run Chkdsk on computer","3 - Low","60 Mins","Computer is to be sold off for personal use.  Routne maintenance is not business critical in any way and therefore should be prioritised behind work related tasks.","All maintenance tasks completed."]
[10003,"Configure personal mobile device for BYOD use:\n - install email app/set up work email\n - install intranet App\n - configure security when accessing company resources","2 - Medium","30 mins","Routine installation and configuration request with low impact across the business.","Email set up.\nFingerpring login set up.\nSharepoint set up."]

{"sheet":"Lookup","index":2,"n_rows":23,"n_cols":21,"rows_kept":23,"cut":false,"hidden":true,"merged":[[2,0,21,0]]}
["ID","Lookup1","Lookup2","Lookup3","Lookup4","Lookup5","Lookup6","Lookup7","Lookup8","Lookup9","Lookup10","Lookup11","Lookup12","Lookup13","Lookup14","Lookup15","Lookup16","Lookup17","Lookup18","Lookup19","Lookup20"]
["Name","Priority","Lookup2","Lookup3","Lookup4","Lookup5","Lookup6","Lookup7","Lookup8","Lookup9","Lookup10","Lookup11","Lookup12","Lookup13","Lookup14","Lookup15","Lookup16","Lookup17","Lookup18","Lookup19","Lookup20"]
["ELEMENTS","1 - High","Lookup2","Lookup3","Lookup4","Lookup5","Lookup6","Lookup7","Lookup8","Lookup9","Lookup10","Lookup11","Lookup12","Lookup13","Lookup14","Lookup15","Lookup16","Lookup17","Lookup18","Lookup19","Lookup20"]
[null,"2 - Medium"]
[null,"3 - Low"]
[null,"4 - Information"]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
["TEST"]